Orders will be shipped out within 1-2 weeks from the purchased date unless otherwise specified. All of my products are 100% handmade by me and they take time to complete so I appreciate your patience. If for some reason your order will take longer than the normal turn around time I will notify you as soon as possible.
Returns and Refund
I will accept returns if the product is shipped back within 5 business days of receiving it. The product must be in the same condition that it arrived in when returned. Shipping costs will be covered by the customer and will not be my responsibility. Your refund will be processed once I received and examined the product. Personalized and custom orders will only be eligible for a 50% refund to cover the cost of materials used since the item can not be resold to recoup costs. I appreciate your understanding.
NO refunds will be given for digital items such as pdf patterns. Once they are downloaded they can’t be returned so I can’t refund those purchases. If you have a problem with a digital item please contact me and I will do the best I can to resolve your issue so that you are happy with your purchase.